ORDER MANAGEMENT
Drive the next phase of your e-commerce growth
Anchanto Order Management is a robust Order Management System to support & grow your e-commerce sales. A one-stop solution for enterprises to run centralized order, inventory and catalogue management operations at scale.
Trusted by leaders across regions, categories, and industries
ANCHANTO ORDER MANAGEMENTThe heart of your e-commerce operations
As the complexity of omnichannel increases, the struggle to manage orders and inventories shouldn’t. Your Order Management System determines how every aspect of your e-commerce operations functions. A strong order management system is the heart of your back-end infrastructure and makes all your systems work together in unison. With 200+ pre-built integrations, and modular functionalities, Anchanto Order Management can tackle multi-countries complexities, high order volumes, and the unpredictability of e-commerce with precision.
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PURPOSE BUILT FOR ALL E-COMMERCE BUSINESSESCentral Operations, Global Growth
Anchanto Order Managed takes control of the entire order lifecycle, adapts to your existing workflows, and allows you to create better ones.
- 01 . Orchestrate & Manage Orders Centrally
Capture orders from all your sales channels- online or offline, global or local – with 70+ integrations to online stores, marketplaces and social commerce platforms.
Validate and process orders without errors with near real-time inventory visibility for accurate order allocation.
Choose the best fulfillment strategy for your business and set up automated workflows for how orders are split, routed, picked, packed and shipped.
Resolve post-purchase frustration by managing cancellations and returns centrally.
- 02 . Avoid Overselling & Stockouts
Allocate inventory to sales channels in real time to avoid overselling and stockouts.
Centrally manage inventory across multiple warehouses, dark stores, and retail stores.
Identify which products are low on stock, out of stock, unusable, and available for purchase and plan inventory replenishment more effectively.
- 03. Automated High Quality Content Distribution
Manage product listings centrally and enforce brand standards across all sales channels.
Create central catalogs and clone listings for easy cross-listing across channels.
Simplify the process of introducing new products with streamlined product onboarding.
Integrate with Product Information Management (PIM) and Digital Asset Management (DAM) systems for seamless data distribution.
- 04. Maximize Your Campaign Sales
Plan large-scale promotions efficiently and execute complex promotions easily.
Manage and offer different types of promotions such as Absolute discount, MRP adjustments, gift with purchase, and pre booking.
Plan your campaigns ahead by reserving your inventory for promotions in advance to make the most of mega sales days and campaigns.
Easily create store wise, item wise and category wise promotions.
- 05. Centralize Offline & Online Sales
Make your operations seamlessly transition from online to offline to provide customers the shopping experience they want.
Connect multiple retail outlets to the platform and integrate POS & ERP systems to process offline orders seamlessly.
Enable smart order routing facilitating order fulfilment based on parameters such as location, cost, and warehouse priority for fast and efficient order delivery.
Offer a flexible shopping experience for omnichannel fulfilment such as Click & Collect, BOPIS, BORIS.
TESTIMONIALS AND CASE STUDIESReal stories, global successes.
“Anchanto’s ready-made and powerful solutions, with most webstores and marketplaces pre-integrated, added to their ability to implement a customized solution were driving factors for us to select them to accompany Panasonic in the long term.”
Anchanto Order Management
key capabilities
Reports & Analytics
Get rich data insights with downloadable historical reports on inventory, sales, & orders, with interactive views for key metrics like daily sales & top-selling products.
Click And Collect
Offer Buy Online Pick-up In Store (BOPIS), Buy Online Return In Store (BORIS), Buy Online Ship From Store (BOSFS) and other flexible shopping options.
Smart Order Routing
Auto-route your orders to the desired warehouse based on warehouse priority, nearest location, inventory availability or cost for optimized fulfillment.
Order Splitting
Split orders into sub-orders if you need to fulfill them from different warehouse locations due to inventory unavailability or cost reasons.
Manage Multiple Warehouses
Add and manage multiple warehouse locations from the same platform. Also add your offline store or a virtual store as a warehouse.
B2B & B2C Orders Tagging
Classify incoming orders from respective sales channels and tag them appropriately for error-free order processing.
Manage Kits And Bundles
Create and manage product kits, bundles and groups and offer promotions of your choice.
Track Stock Movement
Captures stock movement for all SKUs between Anchanto OMS and integrated ERP systems to easily track and monitor inventory changes.
Mobile App
Effortlessly manage all operations using our mobile app & enable offline store staff to scan and process orders on the go.
Anchanto Order Management
in Numbers
Let’s talk200+Ready Integrations
80+Marketplace integrations
350+Enterprise customers
40m+Orders processed each year
27001ISO Certified
11Modules
ANCHANTO SOLUTIONS
Solutions including Anchanto
Order Management
Leverage plug-and-play integrations & expand to newer markets.
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Optimize your order management operations throughout the order journey.
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Unlock the Secrets to Leaner, Smarter Inventory Management
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Improve your catalogue’s quality and distribute it anywhere.
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Build efficient pricing strategies and manage complex promotions.
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Unify online and offline sales for a coherent customer experience
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HOW WE WORKFast and efficient
Implementation process
Learn moreCrafting a solution tailor-made for you
Our solution consultants craft a detailed solution plan for you keeping in mind your existing systems and staff. This solution ensures that you get the maximum ROI from your investment in Anchanto with the least disruptions.
Enabling a Fast Transition Period
Once all stakeholders are aligned, we delegate members from our Project Management, Business Analysis, & Account Management teams to initiate the project. This phase involves gathering initial requirements, identifying all stakeholders, and ensuring everyone is on the same page to scope out the project and implement it on time and with precision.
Creating the Perfect Blueprint
Anchanto solution experts collaborate with your team to document current processes and identify improvement opportunities. This is followed by fit-gap analysis where we compare detailed requirements with the proposed solution to identify and address gaps. We then design, develop, and test the software, ensuring it perfectly fits your business needs.
In-person Implementation and Training
Our implementation consultant will visit you in-person and conduct workshops to validate your problem statements and begin setting up the product. We will plan training sessions (in-person and online) to ensure that everyone in your team is familiar and confident to use the product.
Making the Product Work for Your Team
Our team begins with connecting all the moving parts of your business according to your requirements. Once the system is configured, we do extensive testing to recognize any challenges or risks and correct them before the go-live.
We are with you all the way
Our support teams are present in 11+ countries to enable smooth functioning of your operations even after the go live. They are available to assist you 12 hours a day, 7 days a week in your own language.
ANCHANTO ORDER MANAGEMENT Product Modules
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Orders
Visualise in real-time how your orders are moving through the system on a single dashboard with automatic order fetching from all sales channels.
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Inventory
Access a central view of inventory across all sales channels & locations with real-time updates on low, out of stock and available to purchase inventory.
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Catalogue
Centralize listings across sales channels for smooth feed management, enabling easy creation, editing, and real-time monitoring of products.
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Dashboard
Get actionable insights, notications, real-time backend updates, and a comprehensive view of sales trends, business KPIs, and inventory health.
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Reports
Download historical reports on inventory, sales, and orders, with interactive insights on daily sales average, store-specific sales, and top-selling products.
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Promotions
Plan, strategize, and execute promotional offers centrally across multiple sales channels & optimize sales day campaigns using real-time analytics.
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Integrations
Connect with 100+ pre-built integrations, with marketplaces, POS, ERP & more for real-time updates and synchronized workflows across systems.
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Notifications
Set customized alerts and receive them via email, messages and web-app for quick updates on your operations.
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User Management
Create layered user roles to easily onboard staff, assigning roles for management, operations, marketing, pickers, packers, and more.
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Finance Reconciliation
Get a unified view of all your transactions and identify any gaps in payments to settle with marketplaces. Available as a paid add-on feature.
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OMS Chat
Download and manage all marketplace chats from one single platform. Available as a paid add-on feature.
USER CATEGORIESOptimized for each type of business
- D2C Brands
Anchanto Order Management enables D2C brands to easily expand to multiple sales channels, without needing additional teams and resources. D2C brands can easily clone hundreds of listings in few clicks, manage inventory centrally, get crucial customer insights, and expand operations easily across borders with ready integrations.
- Brands with Distributors
Anchanto Order Management centralizes distributor operations, giving brands more control. Acting as a central command center, it enables coherent product listings, sales performance tracking, and direct access to customer data. With complete sales visibility, brands can monitor distributor performance, identify top performers, and pinpoint areas for improvement.
- Retailers
Anchanto Order Management connects all retail channels – offline & online to manage all orders centrally with accurate inventory allocation. It enables retailers with order orchestration by routing orders to the nearest retail store and splitting orders based on stock availability, cost, and warehouse priorities. Anchanto’s mobile app helps retailers with paperless order fulfillment, facilitating efficient picking, packing, and shipping from any location including retail stores.
- House of Brands
Anchanto Order Management enables multi-brand multi-channel growth and ensures house of brands maintain quality for their existing brands while they onboard more brands. It helps enablers adapt their business to the needs of every type of brand by offering modular functionalities to brands based on their capabilities. It offers centralized visibility on brand-wise performance and helps them execute their operations all at once.
- Logistics Service Providers
Anchanto Order Management enables Logistics Service Providers to efficiently manage and track inventory across multiple clients and locations, ensuring accurate and timely order fulfillment. Through direct integrations with the customer’s sales channels, Anchanto OMS provides real-time visibility into new orders and order statuses, and helps optimize warehouse operations, streamline carrier management and minimize fulfillment errors.
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